Building Respectful Workplaces Across Canada – Est. 1997

Leading Provider of Canadian Sensitivity Training

breakthroughs can be easier to make one-on-one

HR Proactive Inc. offers customized restoration and remedial sensitivity programs designed for employees, supervisors, managers, and directors to help support respectful and productive workplaces.

“Sensitivity training is not about punishment. It is about awareness, accountability, and the opportunity to change.”

Watch this video to learn more.

Sensitivity training is a valuable resource for organizations that are committed to building a safe, inclusive and diverse workplace.

Our approach to sensitivity training is not punitive; instead, it promotes personal growth and skill development through programs designed for adult learners. Each training plan is customized to align with your organization’s goals and the specific needs of the individual employee.

Our 3-Step Process

1

Initial Consultation

Before each one-on-one training session, we work closely with participants to assess the specific circumstances that have led to the need for sensitivity training and customize the agenda to address their unique requirements.

2

Targeted Training

Sessions can be customized using content from any of our sample agendas. Training can be delivered virtually or in-person.

3

Close-Out Letter

After training is completed, coaches will provide employers with a written assessment of the participant’s engagement in the training, along with a Certificate of Completion for the employee’s personnel file.

Why We Created Our Specialized Sensitivity Training Service

Through our work in human rights, workplace investigations, and conflict resolution, we have seen firsthand how inappropriate conduct can arise from a lack of awareness, poor judgement, unconscious bias, or a failure to recognize how words and behaviour affect others.

While some conduct is deliberate, many individuals do not fully appreciate the impact of their actions until a complaint is made or concerns are brought to their attention.

We created our specialized one-to-one sensitivity training service because we believe education and individualized coaching can help people understand what went wrong, take responsibility for their behaviour, and develop the awareness and skills needed to avoid similar situations in the future.

Rather than relying on a one-size-fits-all approach, we developed an extensive library of training videos and eLearning media assets addressing harassment, discrimination, unconscious bias, emotional intelligence, professional boundaries, respectful communication, and other workplace conduct issues.

Our experienced trainers use these resources during personalized coaching sessions delivered through Microsoft Teams. This allows them to focus on the individual’s specific areas for improvement, explore realistic workplace situations, and encourage meaningful discussion, reflection, and learning.

The result is a targeted educational experience that goes beyond simply reviewing workplace policies or legislative requirements.

Our coaches share tools and techniques designed to help employees:

  • develop the communication and conflict management skills necessary for restoring healthy workplace relationships.
  • learn strategies to regulate their behaviour and establish clear, appropriate boundaries.
  • engage in interactive discussions to recognize and understand negative workplace conduct and the impact of their actions on others.
  • benefit from a supportive environment that enhances empathy, interpersonal skills, emotional awareness, and self-control.

HR Proactive’s sensitivity training programs are delivered in real time through Microsoft Teams using our interactive online training platform. Participants are guided through comprehensive training materials that include educational videos, realistic case scenarios, knowledge checks, and interactive quizzes.

Sessions are designed to promote open dialogue, encourage thoughtful questions, and provide space for meaningful discussion. We customize each session to reflect the unique context of your workplace, ensuring that employees leave with practical strategies they can apply immediately.

Why We Believe in Sensitivity Training

We believe people have the capacity to learn, grow, and change. Sensitivity training creates an opportunity to examine behaviour, challenge assumptions, understand different perspectives, and recognize that intention and impact are not always the same.

It is not about excusing inappropriate conduct or minimizing its consequences. It is about helping individuals recognize their responsibilities, take ownership of their actions, and make more informed choices.

Our approach combines education, self-reflection, realistic scenarios, and one-to-one coaching to help individuals translate awareness into meaningful behavioural change.

Because understanding the impact of our behaviour is often the first step toward changing it.

One-on-One Sensitivity Training for Workplaces

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Sensitivity Training Support

We offer customized sensitivity training programs to help you address workplace challenges.