Experienced Canadian Sensitivity Training

When an employee’s conduct, communication, or behaviour has become a workplace concern, generic training may not be enough.

HR Proactive Inc. is one of Canada’s longest-standing workplace consultancies specializing in harassment investigations, sensitivity training, and workplace education. Our experience dealing with workplace complaints has given us a unique understanding of the behaviours that create problems at work and the learning that can help prevent them from becoming complaints.

Our founder’s background as a former Human Rights Mediator and Investigator with the Ontario Human Rights Commission helped establish the foundation for our approach: understand the issue, address the behaviour, and focus on meaningful learning and accountability.

From Reactive to Proactive

For nearly 30 years, HR Proactive has worked with organizations dealing with harassment, discrimination, bullying, communication concerns, inappropriate conduct, and other workplace issues.

We have turned that experience into an extensive library of professionally developed training resources covering topics such as:

• Respect and civility
• Human Rights 101
• Emotional intelligence
• Managing emotions
• Workplace resilience
• Professional boundaries
• Harassment and discrimination
• Communication
• Conflict management
• Professional conduct
• Diversity and inclusion
• Leadership and accountability

Our learning resources include professionally developed course materials, videos, case scenarios, interactive eLearning, quizzes, assessments, and other media that can be selected and customized to address the concerns that gave rise to the training.

Customized One-to-One Sensitivity Training

One-to-one sensitivity training is often required following a workplace complaint, investigation, disciplinary process, or concerns about an employee’s conduct.

We work with the organization to understand the issues and develop a customized agenda for the individual. The learner then participates in a live virtual session with an experienced trainer that combines facilitated discussion, relevant learning content, realistic workplace scenarios, and opportunities for reflection and application.

The training is highly interactive. Participants are expected to engage in open discussion, consider the impact of their behaviour, work through scenarios, and demonstrate their understanding of the concepts covered.

Our goal is not simply to tell someone what they did wrong. It is to help them understand why the behaviour was a concern, how it may have affected others, and what needs to change going forward.

Sensitivity Training for Employees, Managers and Executives

Sensitivity training is not one-size-fits-all.

An employee may need support understanding boundaries or respectful communication. A manager may need to recognize how tone, authority, or communication style affects their team. A senior leader may need a greater focus on accountability, emotional intelligence, power dynamics, and the impact their behaviour can have on workplace culture.

HR Proactive customizes the training to the individual, their role, and the workplace concerns that need to be addressed.

Why Organizations Choose HR Proactive

What sets HR Proactive apart is the connection between our investigation experience and our approach to prevention and remediation.

We know what workplace complaints look like because we have spent decades dealing with them. That experience informs the learning solutions we develop and allows us to focus training on the behaviours and situations that arise in real workplaces.

Organizations across Canada turn to HR Proactive for:

• Customized one-to-one sensitivity training
• Remedial and post-investigation coaching
• Manager and leadership training
• Live virtual and instructor-led training
• Interactive eLearning
• Hosted LMS training
• SCORM courses for client learning management systems

Whether training is being provided proactively or in response to a workplace concern, our focus is the same: greater awareness, accountability, and respectful workplace behaviour.

Talk to Us About Sensitivity Training in Canada

If you need sensitivity training for an employee, manager, executive, or workplace team, HR Proactive can develop a program around the specific behaviours and concerns that need to be addressed.

Contact HR Proactive Inc. to discuss your training needs and how we can help move your workplace from reactive to proactive.